Get started

A chat-based contact form for any website

Your FAQ, turned into a front desk that never closes.

Visitors ask questions in their own words. AcquiChat answers from your FAQ and business info. When it can't, it offers to have your team reach out, collects their details, and sends you an email.

Set up your bot See how it works

No coding needed. Add your FAQ, paste one line onto your site, and you're live.

How it works

Answers first. A person when it matters.

Most questions are already answered in your FAQ, policies, and business info. AcquiChat brings those answers to your visitors, and passes everything else to your team.

  1. 1

    A visitor asks

    They type a question in plain words, any time of day, from any page on your site.

  2. 2

    AcquiChat checks what you've told it

    If the answer is there, it replies right away and shows which entry it used. It never makes things up.

  3. 3

    Not covered? It offers help

    The bot asks, "Want our team to contact you?" If they say yes, it collects their name and contact details.

  4. 4

    Your team gets an alert

    You receive an email with the question, their details, and the full chat, ready for a reply.

Setup

Live on your site in about [X] minutes.

If you can copy and paste, you can set up AcquiChat. Your existing FAQ and policies do most of the work.

Your install code
<script src="https://cdn.acquichat.com/widget.js" data-api-key="your-api-key"></script>
  1. 1

    Create your account

    Add your business name and website.

  2. 2

    Add your FAQ and business info

    Q&As, policies, hours, anything customers ask about. Type it in, or paste your existing FAQ and we'll split it into entries. You can edit it any time.

  3. 3

    Choose where alerts go

    New inquiries go to your account email. Add up to 5 more addresses for the people who should hear about them.

  4. 4

    Make it yours

    Set the bot's name, greeting, colors, and tone, and choose which contact details to collect.

  5. 5

    Paste one line on your site

    Works with WordPress, Shopify, Wix, Squarespace, and custom sites. The chat bubble appears right away.

Features

Fewer repeat questions. No missed leads.

  • Answers only from what you've written

    The bot sticks to your answers and never invents its own. If it isn't sure, it says so and offers to connect the visitor with your team.

  • Email alerts

    Each inquiry arrives with the question, contact details, and a short summary, so you can reply without asking again.

  • Missed-question report

    See which questions your knowledge base doesn't cover yet and how often they come up, so you know exactly what to add.

  • Lead inbox

    Every contact request in one place, marked new, contacted, or resolved, with the full conversation attached.

  • Matches your brand

    Your colors, your bot's name, your greeting, and a tone that sounds like your business.

  • Private by design

    Visitors see a clear privacy notice before sharing details, and their information goes only to your team.

Who it's for

Any business with an FAQ page.

  • Manufacturers

    Answer product and compatibility questions, and route quote requests to sales.

  • Home and field services

    Cover service areas and pricing basics, and capture requests for an estimate.

  • Clinics and studios

    Handle hours, policies, and first-visit questions without tying up the front desk.

  • Online stores

    Answer shipping and returns questions instantly, and flag order problems for follow-up.

Pricing

Simple monthly plans.

  • Starter

    [PRICE] / month

    • [X] conversations per month
    • Email alerts
    • One website
    Choose Starter

  • Growth

    Most popular

    [PRICE] / month

    • [X] conversations per month
    • Email alerts
    • Missed-question report
    • Lead inbox
    Choose Growth

  • Business

    [PRICE] / month

    • [X] conversations per month
    • Multiple websites and teams
    • Route inquiries by topic
    • Priority support
    Talk to us

Questions, answered.

What if a visitor asks something I haven't covered?
The bot tells the visitor it doesn't have that answer and asks if they'd like your team to contact them. If they say yes, you get an email right away.
Will the bot make up answers?
No. It answers only from the questions and information you provide. When a question falls outside them, it offers a contact request instead of guessing.
Do I need a developer?
No. Setup happens in your dashboard, and installing it means pasting one line of code into your site, which most website builders let you do in their settings.
How do I update the answers?
Edit your knowledge base in the dashboard and the bot uses the new version immediately.
What happens to visitors' contact details?
They're shared only with your team so you can follow up. [Add your data storage and privacy details here.]

Turn inquiries into customers.

Put your FAQ to work: answer more questions automatically and never miss a customer who needs a person.

Set up your bot